At tu99, every piece of your personal information is held in trust. Find out exactly what data is collected, how it is used, and how it is kept secure.
Full Privacy Policy
When you open an account or use services on tu99, we collect certain information. This Privacy Policy clearly explains what data is collected, why it is collected, and how it is kept secure. tu99 believes transparency is the foundation of trust.
Various types of information are collected when you register on tu99 and as you continue to use the platform. This data is primarily needed to provide you with services and to keep your account secure.
| Type of Data | What Is Included | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | At registration and verification |
| Contact Information | Mobile number, email address | At registration |
| Financial Information | Payment method, transaction history | During Deposits & Withdrawals |
| Technical Information | IP address, browser information, device information | When accessing the site |
| Usage Data | Game history, betting records, session duration | While Playing Games |
Tu99 uses cookies on its website solely to improve your experience. Cookies keep your login session active and remember your preferences. You can disable cookies from your browser settings, though doing so may affect some features.
Tu99 uses your information only to deliver its services and maintain platform security. Your data is never sold for commercial purposes or shared with third parties. The key uses are outlined below:
Tu99 employs industry-leading technology to protect your data. Our servers and databases undergo regular security audits, and independent third-party security experts review our systems.
Tu99's payment gateway operates in compliance with PCI DSS standards. Our security framework follows internationally recognized benchmarks.
Tu99 never sells your data. In limited circumstances, certain information may be shared with trusted partners, and in every such case it is protected under strict contractual agreements.
All third-party providers contracted with tu99 are required to comply with our privacy standards. They are not permitted to use your information for their own purposes.
We retain your data only for as long as necessary. All relevant data is kept while your account is active. After closure, certain data may be retained for a specified period as required by law.
As a tu99 member, you have several rights over your own data. We respect these rights and are ready to assist with any request. We aim to respond within 30 days of receiving a request.
Tu99 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or process data from minors. Age is verified at registration, and additional proof may be requested if there is any doubt.
If a parent or guardian becomes aware that their child under 18 has created an account on tu99, please notify our support team immediately. We will close the account and delete all associated data.
Tu99 verifies your date of birth at registration and may request a government-issued ID when needed. Accounts created with false information will be permanently closed.
Tu99 may update this Privacy Policy from time to time. For significant changes, a notice will be sent to your registered mobile number or email. Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any questions or complaints regarding the Privacy Policy, please contact our support team. We aim to respond within 72 hours. All privacy-related requests are taken seriously.
Your Rights
As long as you have an account with tu99, these rights over your personal data remain active at all times.
If you would like to know what information we hold about you, simply submit a request and we will provide a full breakdown.
If any information is incorrect or outdated, you can have it corrected — either through your account settings or by contacting support.
After your account is closed, you may request deletion of any data that is not required to be retained by law.
You may request a copy of your data in a machine-readable format (CSV/JSON).
You may object to your data being used for marketing or any other specific purpose, and we will honour that request.
If a matter cannot be resolved with us directly, you have the right to file a complaint with the relevant regulatory authority.
Why tu99 Is Trustworthy
We put your privacy first — not just in words, but in action.
256-bit encryption is active at every step, from the moment your data is sent to the moment it is stored. No third party can intercept or read it in transit.
Every account on tu99 goes through the KYC process. This protects both you and the platform from fraud and identity theft.
Enabling 2FA means that even if your password is stolen, no one can access your account. It is the most effective layer of data protection available.
Tu99 never sells your personal information to advertisers or third parties. Your data exists only to serve you.
If a suspicious login or unusual activity is detected, your account is automatically locked temporarily and you are alerted.
For any privacy concerns or questions, our Bengali-speaking support team is available around the clock to help.
Register under tu99's Privacy Policy and enjoy gaming in a fully secure environment. Get a 150% welcome bonus on your first deposit.